Legal

7zzz Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data 7zzz collects, how it is used, and the rights you hold as a player on our platform.

Last updated: 1 January 2026. This Privacy Policy applies to all users of 7zzz and supersedes all previous versions.

7zzz ("we", "our", "the Platform") is committed to protecting the privacy and personal data of every player who uses our services. This Privacy Policy describes in detail the categories of personal information we collect, the purposes for which it is processed, with whom it may be shared, and the rights available to you under applicable data protection principles. This Policy forms part of our broader Terms & Conditions and should be read alongside them.

By registering an account or continuing to use the 7zzz platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this Privacy Policy, you must discontinue use of the 7zzz platform immediately.

SSL Encryption
All data transmitted between your device and 7zzz is protected by industry-standard SSL encryption.
No Data Selling
7zzz never sells your personal data to third parties for marketing or commercial purposes.
Minimal Collection
We collect only the personal data necessary to operate the platform, verify your identity, and comply with legal obligations.
Your Rights
You retain the right to access, correct, and request deletion of your personal data held by 7zzz at any time.

Information We Collect

7zzz collects personal data through four primary channels: information you provide directly when registering or using the platform, information generated automatically through your activity on the platform, information collected for identity verification and regulatory compliance purposes, and information provided by third-party payment processors in connection with your transactions.

Section 1.1
Registration and Account Data
When you register an account on 7zzz, we collect your full name, date of birth, registered mobile number, and any additional contact details you provide. This information is required to create and maintain your account, verify your identity for KYC compliance, and communicate with you regarding your account. You are responsible for ensuring this information remains accurate and up to date.
Section 1.2
Transaction and Payment Data
All deposit and withdrawal transactions on 7zzz generate transaction records that we retain for regulatory, anti-money laundering (AML), and fraud prevention purposes. These records include transaction amounts in BDT, timestamps, payment method identifiers (such as your bKash or Nagad account reference), and transaction outcomes. We do not store full payment card numbers; card transactions are tokenised through our payment partners and we receive only masked card references.
Section 1.3
Usage and Behavioural Data
When you use the 7zzz platform, we automatically collect technical and behavioural data including your device type, operating system, browser type, IP address, session duration, pages visited, games played, bet amounts, and in-play actions. This data is used to improve platform performance, personalise your experience, detect and prevent fraud, and ensure responsible gaming compliance. We may use anonymised and aggregated behavioural data for internal analytics purposes.
Section 1.4
KYC Verification Documents
To comply with anti-money laundering regulations and age verification requirements, 7zzz may request copies of government-issued identification documents such as your National Identity Card, passport, or driving licence, as well as proof of address and confirmation of your payment method. These documents are processed securely and retained only for the duration required by applicable law. Document images are handled with the highest level of data security and are accessible only by authorised compliance personnel.

How We Use Your Information

7zzz processes personal data only for legitimate, specified purposes directly related to the operation of the platform and the provision of our services to you. We do not use your personal data for purposes incompatible with those stated in this Privacy Policy.

Purpose 2.1
Account Management and Service Delivery
We use your registration data and account information to create and maintain your 7zzz account, verify your identity, process your deposits and withdrawals, settle bets and game outcomes, and communicate essential service information to you such as transaction confirmations, account notifications, and security alerts. This processing is necessary for the performance of our agreement with you and cannot be opted out of while you hold an active 7zzz account.
Purpose 2.2
Regulatory Compliance and AML
7zzz is required to process certain personal data to comply with applicable anti-money laundering laws, fraud prevention obligations, and age verification requirements. This includes retaining transaction records, processing KYC documents, and monitoring account activity for unusual patterns that may indicate fraudulent behaviour or money laundering. This processing is a legal obligation and cannot be refused if you wish to use the platform.
Purpose 2.3
Responsible Gaming and Player Protection
7zzz uses behavioural data and account activity information to monitor for signs of problem gambling, enforce self-exclusion and deposit limit requests, and proactively reach out to players who may be exhibiting harmful gambling patterns. This processing is in the vital interests of players and is a core part of our responsible gaming commitment. Players may not opt out of this processing while holding an active account, as it is fundamental to player protection.
Purpose 2.4
Platform Improvement and Analytics
Anonymised and aggregated usage data is used by 7zzz to improve platform performance, identify and resolve technical issues, optimise game library selection, and enhance the overall user experience. No personally identifiable information is used for these analytics purposes; all such data is aggregated before analysis so that individual players cannot be identified from the dataset.

Sharing Your Information

7zzz does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described in this section, and only to the extent necessary for each stated purpose.

Section 3.1
Payment and Technology Partners
To process deposits and withdrawals, 7zzz shares necessary transaction data with licensed payment service providers including bKash, Nagad, Rocket, and Upay. These providers act as data processors on behalf of 7zzz and are contractually bound to process your data only for the purpose of completing your requested transaction and in compliance with applicable data protection standards. Game providers such as Pragmatic Play and Evolution Gaming may also receive limited session and bet data in order to deliver their games to your account.
Section 3.2
Legal and Regulatory Disclosure
7zzz may be required by law, court order, or regulatory directive to disclose certain personal data to law enforcement agencies, financial regulators, or other competent authorities. In all such cases, 7zzz will disclose only the minimum data required to comply with the lawful order and will seek to notify affected players where legally permissible before making such disclosure.
Section 3.3
Business Transfers
In the event that 7zzz undergoes a merger, acquisition, or sale of substantially all of its assets, player personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, players will be notified via the platform and the incoming entity will be required to honour this Privacy Policy or provide players with the option to close their accounts before the transfer takes effect.

7zzz never shares your personal data with advertisers, data brokers, or marketing companies. We do not permit third-party advertising networks to track you across the 7zzz platform for behavioural advertising purposes.

Cookies and Tracking Technologies

7zzz uses cookies and similar tracking technologies to operate the platform, remember your session preferences, maintain your logged-in state, and collect anonymised usage analytics. Cookies are small text files stored on your device by your browser when you visit 7zzz. They do not contain personally identifiable information on their own but may be combined with other data we hold to identify you in certain circumstances.

You may control or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 7zzz platform, including your ability to remain logged in across sessions. Essential session cookies required for the platform to function cannot be disabled without rendering the service unusable.

Cookie Type A
Essential Session Cookies
These cookies are strictly necessary for the 7zzz platform to function. They maintain your logged-in session, remember your language preference, and store temporary game state data. They are automatically deleted when you close your browser session. These cookies cannot be disabled without making the platform non-functional.
Cookie Type B
Analytics Cookies
7zzz uses anonymised analytics cookies to understand how players navigate the platform, which games are most popular, and where technical errors occur. All analytics data is aggregated and no individual player can be identified from it. You may opt out of analytics cookies through your browser settings without affecting core platform functionality.

Data Security

7zzz employs a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Sensitive account data including KYC documents and payment information is stored in encrypted form on secure servers with access restricted to authorised personnel only. Our systems are monitored continuously for security threats and unusual access patterns.

While 7zzz takes all reasonable steps to protect your personal data, no internet-based system can guarantee absolute security. Players are strongly encouraged to use a strong, unique password for their 7zzz account, enable any available two-factor authentication, and to contact customer support immediately via live chat if they suspect their account has been compromised. 7zzz will never ask you for your password, OTP codes, or payment PINs through any channel.

Data Retention

7zzz retains personal data only for as long as necessary to fulfil the purposes for which it was collected. Account data is retained for the duration of your active account and for a period after account closure as required by applicable anti-money laundering and financial regulations. Transaction records are typically retained for a minimum of 5 years from the date of the transaction in accordance with standard AML compliance requirements. KYC verification documents are retained for a minimum of 5 years from the date of verification or account closure, whichever is later.

Anonymised and aggregated analytics data may be retained indefinitely as it contains no personally identifiable information. When personal data is no longer required to be retained, it is securely deleted or anonymised using procedures designed to make recovery or reconstruction impossible. Players may submit a data erasure request subject to the retention obligations described above; where retention is legally required, erasure will be applied to the maximum extent possible within those legal constraints.

Your Privacy Rights

As a player on 7zzz, you hold the following rights regarding your personal data. To exercise any of these rights, please contact our customer support team via live chat. We will respond to all legitimate requests within a reasonable timeframe, typically within 30 days of receipt.

  • Right of Access — You may request a copy of the personal data 7zzz holds about you at any time, free of charge.
  • Right of Rectification — You may request that any inaccurate or incomplete personal data we hold about you be corrected or completed.
  • Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
  • Right to Restriction — You may request that we restrict the processing of your personal data in certain circumstances, such as while the accuracy of data is being contested.
  • Right to Data Portability — Where technically feasible, you may request a copy of the personal data you have provided to 7zzz in a structured, commonly used, and machine-readable format.
  • Right to Object — You may object to the processing of your personal data for direct marketing purposes at any time. We will cease such processing upon receipt of a valid objection.

To exercise your privacy rights, contact the 7zzz support team via live chat on the platform. Please note that some requests may require identity verification before we can fulfil them, and that certain data cannot be erased where legal retention obligations apply.

Third-Party Links and Services

The 7zzz platform integrates third-party game content provided by licensed game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and NetEnt. While these providers deliver their content within the 7zzz platform environment, they operate under their own privacy policies with respect to technical data generated during gameplay. 7zzz is not responsible for the data practices of third-party game studios. Players should be aware that by participating in games delivered by these providers, limited technical session data may be processed by those studios in accordance with their own privacy frameworks.

Children's Privacy

7zzz is strictly an adult gambling platform. We do not knowingly collect personal data from any person under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately suspend the associated account, delete the data in question, and take all necessary steps to prevent further collection. If you believe that a person under 21 has registered an account on 7zzz, please contact our customer support team immediately via live chat so we can investigate and act promptly.

Changes to This Privacy Policy

7zzz reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When material changes are made, we will publish the revised Privacy Policy on this page with an updated effective date and notify active players via the platform or by notification to their registered mobile number. Your continued use of the 7zzz platform after the revised policy takes effect constitutes your acceptance of the updated terms.

It is your responsibility to review this Privacy Policy periodically. The date at the top of this page always reflects the most recent update. Continuing to use 7zzz after any policy update means you accept the revised Privacy Policy in full.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7zzz handles your personal data, please contact our dedicated privacy support team via live chat on the platform, available 24 hours a day, 7 days a week. Our support team operates in Bangladesh Standard Time (BST, UTC+6) and provides assistance in both English and Bengali.

You may also reach us by email at the address displayed in the footer of this page. Email is available for non-urgent privacy queries and we aim to respond within 24 hours during Bangladesh Standard Time business hours. For urgent matters — including suspected data breaches, unauthorised access to your account, or immediate data erasure requests — live chat is always the fastest and most direct channel.

Your Data Is Safe at 7zzz

We take privacy seriously. Explore our platform and play with confidence knowing your data is protected.

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